When you are overcharged on a cell phone bill, you may initially dismiss the overcharge as a mistake or computer error. There have been various reports in the news regarding major cell phone providers overcharging consumers. Unfortunately, overcharges on a cellphone bill are becoming more common for individuals. Cellphone overcharges are no longer a simple mistake made by an individual, but rather they are the result of systematic fraud taking place on the part of a cell phone company. If you have been the victim of this type of fraud, then you can have your legal rights vindicated by meeting with a lawyer today. A lawyer will ensure that you receive compensation for any unnecessary fees that you have been charged.
Filing Class Action Lawsuits
Law firms have now begun filing class action lawsuits against cell phone service providers for these errors. There are many examples of lawsuits that have been won on behalf of victims of this type of fraud. In the case of Lozano v. AT&T Wireless Services, Inc., individuals were entitled to receive compensation due to a cellphone service provider’s failure to clearly provide notice to customers about “out-of-cycle” billing practices. In the case of Stern v. AT&T Mobility Corporation, consumers were also entitled to receive compensation after a provider failed to provide notice regarding undisclosed fees that it was charging to consumers. In a recent class action lawsuit that was filed against Verizon Wireless, plaintiffs were entitled to receive funds after they were charged for demo versions of applications that they did not use.
Different Types of Illegal Charges
There are several different types of situations in which cell phone providers have been caught overcharging customers. One of the most common scenarios arises when a consumer wants to switch his or her current cell phone service provider. The consumer will switch a cell phone service without permission from the original provider, and then he or she will be hit with major fees as a result. “Cramming” also is a common scenario that impacts consumers. Cramming occurs when a cell phone company adds unauthorized charges to a consumer’s bill. Cellphone companies have also frequently been caught charging customers for web applications that they currently do not use on their cell phones. Many individuals are charged for web-browsing every year, even though they do not use the web browser on their phone. A customer may have also been promised that he or she would be charged a certain rate by a cell phone company, but the reality was that a cell phone company overcharged a customer.
Violation of Consumer Protection Laws
Many cellphone companies have been engaged in a violation of consumer protection laws. When a cell phone company overcharges a customer, it has engaged in fraudulent and deceptive practices. If you have been the victim of these types of practices, then you should consult with a law firm about the possibility of joining a class action lawsuit. A class action lawsuit allows a large number of plaintiffs to recover a large sum of money at one time. A court will need to authorize final approval of a class action that has been filed. Individuals who are joined as representatives in a class action will also be entitled to receive additional sums in a class action lawsuit.
If think you have been overcharged by a cellphone company, then you should get in touch with a lawyer today regarding your claims. A lawyer will help you obtain resolution of your case and a right to the compensation that you deserve.
Tom Johnson is studying Pre-Law. He is a freelance blog contributor. His specialty is articles concerning business law.